Khoros Community allows organizations to scale self service by harnessing customer knowledge in a centralized location, where trusted answers can be found quickly and interactively any time and in any region. 

Khoros Community creates an environment to control, own and amplify positive brand sentiment, helping to quickly dilute and resolve negative experiences.  

Khoros Community provides a forum to collect similar customers into subgroups to share information and ideas. Peer to peer content shared through these groups drives social validation for purchase decisions and improves win rates / conversion rates.

Khoros Community provides opportunities to reconnect with customers on topics that are of interest to them. It also helps uncover new product ideas and service improvements from the customers who know you best.