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How Khoros Care Can Help You

Reduce Costs with Improved Operations
Reduce customer service cost with high quality call deflection by
Increase capacity of existing digital care team by
Reduce cost due to bot containment conversion by
Reduce agent attrition rate by
Protect the Brand & Mitigate Risk
Reduce probability of a failed crisis response by
Increase and Retain Revenue
Higher quality response helps increase average spend per customer by percentage points
Total value over

Overall -year value created:

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value summary report

The Return-on-Investment (ROI) and other financial calculations performed by this tool are based on data provided by Khoros customers, and various assumptions, and produce estimates only. The actual ROI realized by customers may vary from the estimates provided. Khoros offers this tool to assist customers with evaluating their customer engagement platforms; however, Khoros and Hobson & Company (the firm that created the tool) are not responsible for the accuracy of any estimates.